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Refund Policy

Last updated: January 2024

Our Commitment

CargoMaster Pro is committed to providing exceptional trunk organization services throughout France. Your satisfaction is our priority, and we stand behind the quality of our consultations and recommendations.

Free Consultation Services

Initial consultations are provided at no charge, demonstrating our confidence in delivering value. These sessions include:

• Comprehensive trunk space assessment
• Basic organization recommendations
• Safety and efficiency tips
• Product suggestions for your specific needs

Paid Service Refunds

For premium consultation services or custom organization plans:

• Full Refund: Available within 7 days if you're not satisfied with the consultation quality
• Partial Refund: 50% refund available within 14 days for implementation support services
• Product Returns: Recommended organization products may be returned according to manufacturer policies

Refund Process

To request a refund:

1. Contact us at refunds@cargomaster.fr within the applicable timeframe
2. Provide your consultation details and reason for the refund request
3. We'll review your request within 48 hours
4. Approved refunds are processed within 5-7 business days

Exclusions

Refunds may not be available for:

• Services used beyond the refund period
• Custom organization solutions that have been fully implemented
• Third-party products purchased independently
• Consultation no-shows without 24-hour notice

Satisfaction Guarantee

We're confident in our expertise and want you to achieve the perfect trunk organization. If our recommendations don't meet your expectations, we'll work with you to find a solution or process a refund according to this policy.

Contact Information

Questions about refunds? Contact our customer service team:

• Email: refunds@cargomaster.fr
• Phone: +33 1 234 567 890
• Address: CargoMaster Pro, 123 Rue de l'Organisation, 75001 Paris, France